FAQ
Common questions about mailme.nz — New Zealand email, webmail, apps, and cloud.
Is mailme free?
Email is offered as early access / free tier subject to fair use. Cloud includes 1 GB; larger storage is a paid subscription when billing is enabled.
Where is my data hosted?
In New Zealand where practicable. See the Privacy Policy and NZ-hosted email.
What is a New Zealand hosted email address?
mailme gives you a clean @mailme.nz mailbox with webmail and standard IMAP/SMTP — an independent NZ-focused alternative to global free providers. More: New Zealand hosted email.
I forgot my password
Use Forgot password on the sign-in page. We email a one-hour link to set a new password (the same one for webmail, IMAP and Login with mailme).
How do I open webmail?
mailme.nz/webmail — same password as your account.
How do I add my phone?
See Phone setup or the summary on Email apps. IMAP port 993; SMTP prefer 465 SSL/TLS (or 587 STARTTLS).
How do I set up Thunderbird?
Step-by-step: Thunderbird setup.
Should I use SMTP port 465 or 587?
Both work with mailme. Prefer 465 + SSL/TLS — encryption starts immediately. Use 587 + STARTTLS if that suits your app or network better. More: Email apps.
What is freehosting.nz?
A hub of NZ-built tools (power bills, budget, car data, and more). Many use Login with mailme. Hub: www.freehosting.nz.
I paid for cloud but still see 1 GB
- Open Cloud and log in once
- Account → Apply quota to Nextcloud
More detail: Cloud help.
Can I delete my account?
Use account / mailbox settings where offered, or email questions@mailme.nz. Closing removes access; backups may lag briefly as described in the Privacy Policy.
Where can I read more / talk to other users?
Wiki for longer guides · Forum for discussion (Login with mailme).
Who do I contact?
questions@mailme.nz · service status: status page