Phone setup (iPhone & Android)

Use the same password as mailme.nz sign-in. Prefer IMAP (not POP) so your phone, computer, and webmail stay in sync.

Server settings (both platforms)

iPhone / iPad (Apple Mail)

1. Open Settings → Apps → Mail → Mail Accounts (on older iOS: Settings → Mail → Accounts).
2. Add Account → Other → Add Mail Account.
3. Enter name, email, password, description → Next.
4. Choose IMAP.
5. Incoming Mail Server: Host Name mail.websnz.co.nz, User Name = full email, Password = yours.
6. Outgoing Mail Server: Host Name mail.websnz.co.nz, User Name = full email, Password = yours.
7. Next → save. Open the Mail app and pull to refresh.

If iOS complains about SSL: edit the account → Advanced → Incoming use SSL, server port 993; Outgoing → primary server → Use SSL, port 465 (preferred) or 587.

Android (Gmail app or similar)

1. Open the Gmail app (or your preferred mail app) → profile picture → Add another account.
2. Choose Other (not Google / Outlook.com).
3. Enter you@mailme.nz → Manual setup → IMAP.
4. Password when asked.
5. Incoming server: mail.websnz.co.nz, port 993, security SSL/TLS.
6. Outgoing server: mail.websnz.co.nz, port 465, security SSL/TLS (or port 587 with STARTTLS), require sign-in.
7. Finish and open the inbox.

Samsung / other mail apps

Same IMAP/SMTP values. Account type must be IMAP. Username = full @mailme.nz address.

Troubleshooting

• Cannot connect — check Wi‑Fi/mobile data; confirm host is mail.websnz.co.nz (not mailme.nz).
• Wrong password — reset via Forgot password, wait a minute, try again.
• Receive OK, send fails — enable SMTP authentication; try port 465 SSL/TLS, or 587 STARTTLS.
• Certificates / insecure — use SSL/TLS as above; do not disable encryption.

Also see

• All clients (summary)
• Thunderbird on desktop
• New Zealand hosted email

Need a hand? questions@mailme.nz