FAQ

Is mailme free?

Email is offered as early access / free tier subject to fair use. Cloud includes 1 GB; larger storage is a paid subscription when billing is enabled.

Where is my data hosted?

In New Zealand where practicable. See the Privacy Policy.

I forgot my password

Use Forgot password on the sign-in page. We email a one-hour link to set a new password (the same one for webmail, IMAP and Login with mailme).

How do I open webmail?

mailme.nz/webmail — same password as your account.

How do I add my phone?

See Email apps for IMAP/SMTP settings.

What is freehosting.nz?

A hub of NZ-built tools (power bills, budget, car data, and more). Many use Login with mailme. Hub: www.freehosting.nz.

I paid for cloud but still see 1 GB

1. Open Cloud and log in once
2. Account → Apply quota to Nextcloud

More detail: Cloud help.

Can I delete my account?

Use account / mailbox settings where offered, or email questions@mailme.nz. Closing removes access; backups may lag briefly as described in the Privacy Policy.

Where can I read more / talk to other users?

Wiki for longer guides · Forum for discussion (Login with mailme).

Who do I contact?

questions@mailme.nz · service status: status page